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Mesafeli Satış Sözleşmesi


1.1 This contract determines the rights and liabilities of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale of products and services offered by the Seller (hereinafter referred to as "Jetelier") on the website and the delivery of the products to the delivery address.

1.2 The term "Customer" refers to any natural or legal person who wishes to shop and purchase goods or services from


2.1 This agreement was concluded by the parties on [Order Date], the date when the Customer's order was completed on the website, and a copy of the contract was sent to the Customer's e-mail address.


3.1 The details of the products and services ordered by the Customer, the sales amounts including the taxes, and information about the quantity/number are listed below. All of the products listed in the following table are hereinafter referred to as the "Product."

Visual Product Unit Price Quantity/Number VAT Amount Sales Price


4.1 The Product will be delivered to the delivery address specified by the Customer on the website within 30 days, securely packed and together with the invoice.

4.2 If the product is to be delivered to another person/organization than the Customer, Jetelier shall not be held liable if the person/organization to be delivered does not accept the delivery.

4.3 The Customer is responsible for checking the product at the time of receipt. If any damage or discrepancy is observed in the Product due to transportation, the Customer must not accept the Product and should request the courier company officer to issue a statement accordingly. Otherwise, Jetelier shall not accept any liability.


5.1 The Customer accepts, declares, and undertakes that payments for forward sales can only be made by credit cards provided by banks. The Customer confirms that they have reviewed the relevant interest rates, default interest, and other payment information related to credit card payments, and that the provisions regarding the interest rate and default interest will be applied according to the credit card agreement between the Bank and the Customer, in accordance with the current regulations.

5.2 Credit card and similar payment facilities provided by institutions such as banks and financing institutions are the possibility of a loan and/or installment payment provided directly by the related institution. The product sales realized within this framework, in which Jetelier collects the relevant amount in full, shall not be counted as installment sales between the parties to this Agreement; they are considered cash sales. The legal rights of Jetelier in cases deemed to be installment sales by the law (including the right to terminate the contract and/or claim the remaining debt to be paid together with the default interest, in case any of the installments are not paid) are available and reserved. In case of default of the Customer, a default interest of 5% per month will be applied.


6.1 Pursuant to the relevant provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Directive, the Customer has the right to withdraw from the distance contract without showing any reason within 14 (fourteen) days from the date of receipt of the goods.

6.2 The Customer's right of withdrawal does not apply to the following products and services: a) Goods prepared in accordance with the Customer's requests or personalized needs, b) Perishable goods or goods with a short shelf life, c) Goods with packaging, tape, or seal that are opened after delivery and are not suitable for return due to health or hygiene reasons, d) Goods that are mixed with other items and cannot be separated after delivery, e) Books, digital content, and computer consumables provided in physical form if the protective element such as packaging, tape, or seal is opened, f) Periodical publications such as newspapers and magazines, except for subscription agreements, g) Accommodation, transport, catering, and leisure services to be provided on a specific date or period, h) Services provided in electronic form or intangible assets delivered instantly to the Customer, i) Services that start to be performed with the Customer's approval before the expiration of the withdrawal period, j) Goods and services whose prices vary based on fluctuations in the financial markets and are not under the Seller's control or influence.

6.3 In case the Customer uses their right of withdrawal, Jetelier is obliged to refund the total amount received, including any negotiable instruments and similar documents that put the Customer under debt, within 14 (fourteen) days from the date the withdrawal notification is delivered to Jetelier.

6.4 The Customer is not liable for any changes or distortions in the goods if they use the goods in accordance with its operation, technical specifications, and usage instructions.

6.5 If the Customer uses their right of withdrawal, they are not required to pay the return expenses if they return the goods through the designated courier specified for returns in the preliminary information. If Jetelier does not specify any courier for return in the preliminary information, no cost can be demanded from the Customer. If the courier specified in the preliminary information does not have a branch in the Customer's location, Jetelier is obliged to ensure that the requested return is collected from the Customer without any additional costs.

6.6 The Customer is obliged to return the goods to Jetelier within 10 (ten) days from the date on which they notify Jetelier of their intention to exercise the right of withdrawal unless Jetelier has offered to collect the goods themselves.


7.1 This contract is subject to the laws of the Republic of Turkey, and the Istanbul (Anadolu) Courts are authorized for any disputes that may arise from this Agreement and its implementation.

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